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In the late 1960s, Doug Lynn was working with KOM International founder Sydney Kom, consulting to global retail grocery firms to achieve warehousing operations excellence. In the early 1970s a number of BC-based projects exposed Doug to the west coast, motivating him to move permanently to the West Coast.  He formed Kom Lynn Associates Ltd. (KLA) in 1973 in Vancouver, BC, originally as a partnership with Sydney Kom.

Since its early days, KLA has leveraged deep experience in industrial and institutional operations and facilities to provide effective solutions for our clients.  Our goal is to become your preferred partner by personifying three business relationship principles:


We offer a multi-disciplinary suite of services supporting all aspects of facility planning and project coordination.  We shall implement the best solutions available and desired, to ensure our clients realize success and increase their value.


We are vendor neutral and have deep relationships and experience with many of the Tier 1 solution providers.  As a professional services firm, we will serve our clients’ interests first, with respect and integrity.


Our foremost goal is to assist our clients in achieving their change strategies and enhancing their competitive advantage.  We deliver customized solutions based on their business needs with an eye to their long term success.


Our Vision is to be the most trusted and respected leaders in Operational Excellence.

Operational Excellence

The application of a variety of principals, systems, and tools toward the sustainable improvement of key performance metrics



Our Mission is to become your preferred planning and implementation partner by providing the highest quality professional experience.

Professional Experience

​​​​​​​​​​​​​​(1) characterized by or conforming to the technical or ethical standards of a profession

(2) exhibiting a courteous, conscientious, and businesslike manner in the workplace


Looking for a hospital material handling specialist? 

KLA has experience in planning and design projects such as  waste management, loading docks, stores, and linen operations.